☑️Table of Contents
Introduction:
In the age of advanced technology, our computers have become an integral part of our daily lives. But what happens when you encounter the frustrating issue of your keyboard and mouse not working in Windows 11? Don't worry; we've got you covered. In this troubleshooting guide, we will explore the common causes behind this problem and provide you with step-by-step solutions to get your peripherals up and running smoothly.
I. Check Your Hardware Connections
Before diving into software-related solutions, it's crucial to ensure that your hardware is in good shape and properly connected.
- Unplug USB cables and wait briefly for the device driver to unload. Then, reconnect the device.
- Try using different or other USB ports on your PC.
- If you're using a USB hub, make sure it has power. Alternatively, connect your device directly to a USB port on your PC.
- Examine your device's cables for any damage.
- For wireless devices, check for a reset button on the device or its USB receiver. Resetting the connection might solve the issue.
II. Confirm Your Wireless Connections
If you're using wireless peripherals, consider the following:
- Look for a reset button on the bottom of the wireless device or the USB receiver.
- For USB wireless devices, unplug the receiver, wait for about 10 seconds, and plug it back in to reestablish the connection.
- For Bluetooth devices, explore our guide on fixing Bluetooth problems in Windows for additional solutions.
III. Test the Device on Another PC
If your keyboard and mouse still aren't working, it's essential to determine if the issue is with the devices themselves.
- Connect the non-functional keyboard and mouse to another PC to verify if they work.
- Ensure that you have the correct drivers installed for these devices, especially if they're not plug-and-play.
IV. Restart Your PC
Sometimes, a simple restart of the pc can solve the problem.
- Right-click the Start Menu button or press Windows + X.
- Expand the "Shut down or sign out" section and select "Shut down."
- Turn your PC back on after it has shut down.
V. Reinstall Mouse and Keyboard Drivers
Outdated or corrupt drivers can often lead to keyboard and mouse issues. Follow the below steps to update your drivers:
- Press Windows + X or right-click the Start button and open the Device Manager.
- Find "Mice and other pointing devices" and "Keyboards" and uninstall malfunctioning devices.
- Restart your computer, and Windows will re-install the drivers automatically.
VI. Update Mouse and Keyboard Drivers
Ensuring that your drivers are up-to-date is crucial. Here's how to update them:
- Right-click the Start button and choose Device Manager.
- Double-click on "Keyboard tap" and also "Mice and other pointing devices."
- Right-click the malfunctioning devices and select "Update driver." Allow Windows to search for and install the latest drivers.
VII. Run the Keyboard Troubleshooter
Windows offers built-in troubleshooters to diagnose and resolve problems.
- Launch the Settings app by pressing Windows + I.
- Select "Troubleshoot" in the System tab.
- Click on "Other troubleshooters" and choose the keyboard troubleshooter.
VIII. Disable Fast Startup
Fast Startup can sometimes cause keyboard and mouse issues. Disabling it might help:
- Press Windows + S and search for "power plan."
- Click on the "Choose what the power buttons do."
- Under the "Shutdown settings," un-check "Turn on fast startup."
IX. Scan for Malware
Malware can disrupt device functionality. Run a malware scan using "Windows Security":
- Search for the "Windows Security" in the Start menu.
- Click on the "Virus & threat protection" and initiate a full scan.
X. Uninstall Recently Added Apps and Windows Updates
Newly installed apps or updates can conflict with your peripherals:
- Uninstall recently added software.
- Remove Windows updates that might be causing the issue.
Conclusion:
Experiencing a non-functional keyboard and mouse in Windows 11 can be a frustrating experience. However, by following these troubleshooting steps, you can identify and resolve the underlying issues causing the problem. Remember to check your hardware connections, update drivers, and eliminate potential conflicts to ensure that your keyboard and mouse work seamlessly with your Windows 11 PC. If all else fails, consider resetting your Windows 11 PC to its factory settings as a final resort.